Task Management
Your First Week
A new user’s first week: signing in, finding your tasks, and your first approval.
Creating a Task
What a task is and how to create one using the global Create Task button.
Working on a Task
Editing task details, comments, attachments, subtasks and status.
Using My Tasks
View, filter, group and customize your consolidated task list.
Workspace
Workspace Basics
The Workspace, Project and Task Group hierarchy, and how they relate.
Daily Tracker
Track and act on your day-to-day work from the Daily Tracker view.
Projects
Create and manage Projects, and request new work into a Workspace.
Working Across Tabs
How the Workspace views connect, from creating work to finding it later.
Collaboration
Using Conversations
Project-level conversations and discussion threads.
Personalization
Adding and Using Favourites
Mark important tasks, projects and workspaces for quick access.
Approvals
Viewing and Responding to Approvals
How task owners send work for approval and how approvers respond.
Guest Users
Signing In
How guest users receive their invitation and sign in for the first time.
Your Workspace and Mobile Access
What a guest user can access after signing in, and using SethuOS on mobile.
Support
Julley Support
Raise, categorize and track support tickets from SethuOS.
Administration
Setting Up Your Organisation Structure
Organisation, Department, Team, Position and Level concepts and terminology.
Maintaining Org Units, Positions & Delegations
Ongoing changes to org units, positions, roles and delegated approvals.
Operator Configuration & Administration
Workspace and project-level configuration: statuses, priorities, task fields and recurring settings.
Guest User Addition
How an admin adds a guest user and grants their access.
WhatsApp Notifications
Setting up WhatsApp notifications, notification types, and billing.