• Twilio account upgraded and billing active
  • Meta Business Portfolio administrator access confirmed
  • WhatsApp sender phone number verified
  • Business display name accepted / reviewed
  • Meta business verification completed or actively in progress as required
  • Required SethuOS notification templates approved by WhatsApp
  • User WhatsApp opt-in captured
  • Test messages received correctly
  • Only required notification types enabled
  • Monthly usage/cost monitoring owner identified

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2. For SethuOS Customers

If your organization owns its Twilio account, this self-sign-up flow is the normal route. If SethuOS/Julley is expected to provision WhatsApp sender accounts on behalf of multiple customer organizations, that is an ISV/Tech Provider onboarding model and follows a different Twilio/Meta process.

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3. Common Questions

No. Twilio is configured once at the organization level. Employees only need a WhatsApp-capable mobile number and the required notification preference enabled.
No. SethuOS uses WhatsApp as an outbound notification channel in this setup. Users should open SethuOS to act on the task, approval, project or workflow.
No. It is a simple budgeting estimate using current India list rates and an illustrative INR/USD conversion. Meta/Twilio rates, taxes and exchange rates can change. See Billing & Pricing for the full cost breakdown.