Notification Types

Which event triggers which WhatsApp message, and the checks a notification has to pass before it sends.

1. WhatsApp Messages Users Can Receive

The examples below are based on the current SethuOS notification template reference. Names, task titles, project names, dates and other values are filled dynamically.

What users should expect

Users receive concise alerts that tell them what changed and direct them back to SethuOS for action. Notification availability depends on the options enabled in Settings → Notifications → Messages. Replies to the WhatsApp notification are not used to update the task or workflow.

2. Task & Work Updates

Message type	Sample format
New Task Assigned	Hello Priya Sharma, you have been assigned a new task: “Prepare Q3 Financial Report”. Please check your dashboard for details.
Workspace / RFT Task Assigned	Workspace Request: Rahul Mehta from Finance Team has sent a request “Review Budget Proposal”. Please review it at your convenience.
Task Reassigned	The task “Prepare Q3 Financial Report” has been reassigned from Arun Kumar to you.
Task Completed	Task “Prepare Q3 Financial Report” has been marked as completed by Neha Patel.
Task Updated	Task “Prepare Q3 Financial Report” has been updated by Vikram Singh. Change: Due date changed to Aug 25.
Task Due Soon	Task “Prepare Q3 Financial Report” is due in 4 hours. Please complete it soon.
Task Overdue	Task “Prepare Q3 Financial Report” was due on Aug 19 and is now 3 days overdue. Please take immediate action.
Due Date Reminder	Your task “Prepare Q3 Financial Report” is due on Aug 20, 2026.
Mention	Ananya Iyer mentioned you: “Can you review this before EOD?“

3. Approvals

Approval Required is sent when someone requests your approval; Task Approved and Task Rejected reflect the outcome after a reviewer finishes responding to the approval request.

Message type	Sample format
Approval Required	Sathwik requested your approval on “Prepare Q3 Financial Report”. Please review the request.
Task Approved	Your task “Prepare Q3 Financial Report” has been approved by Dharanidhar M.
Task Rejected	Your task “Prepare Q3 Financial Report” has been rejected by Dharanidhar M. Reason: Incomplete documentation.

4. Projects

Message type	Sample format
New Project Assigned	You have been assigned as the manager for the new project: “Website Redesign” by Sathwik.
Project Update	Project “Website Redesign” has an update: Milestone 2 completed. Next phase starts Monday.
Project Milestone	Project milestone update: Milestone 2 completed. Next phase starts Monday.

5. System & Announcements

Message type	Sample format
Quality Alert	Quality Alert [HIGH]: 3 tickets exceeded their SLA response time in the last 24 hours.
System Announcement	The platform will be under maintenance on Aug 20 from 3–5 AM IST.
Feature Announcement	Announcement: A new platform feature or update is now available.

6. Workspace & Workflow

Message type	Sample format
Appointed as Workspace Admin	You have been appointed as a Workspace Administrator for the “Operations” workspace. You now have administrative rights for the workspace and its projects.
Workspace Admin Role Updated	Your administrative role for the “Operations” workspace has been updated. You will continue to have standard member access.
Workflow Completed	The workflow “Employee Onboarding” has been finished successfully for Employee “Arun Kumar”.

7. Followers

Message type	Sample format
Added as Follower	Priya Sharma added you as a follower to “Prepare Q3 Financial Report”. You will receive updates about this task.
Removed as Follower	You have been removed as a follower from “Prepare Q3 Financial Report” by Rahul Mehta.

8. Daily Summary

Message type	Sample format
Daily Task Digest	Hello Julley Online Team 👋 Here’s your morning summary: 12 Open Tasks • 3 Overdue Tasks • 5 Tasks Due Today • 4 Approvals Pending. [Go to Dashboard]

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Glossary

1. WhatsApp Messages Users Can Receive

2. Task & Work Updates

3. Approvals

4. Projects

5. System & Announcements

6. Workspace & Workflow

7. Followers

8. Daily Summary

​1. WhatsApp Messages Users Can Receive

​2. Task & Work Updates

​3. Approvals

​4. Projects

​5. System & Announcements

​6. Workspace & Workflow

​7. Followers

​8. Daily Summary

​Related Guides

1. WhatsApp Messages Users Can Receive

2. Task & Work Updates

3. Approvals

4. Projects

5. System & Announcements

6. Workspace & Workflow

7. Followers

8. Daily Summary

Related Guides