Adoption Dashboard

The Dashboard gives a management-level view of overall work health. It combines open, overdue, completed, workspace, user-activity, and task-hygiene indicators so you can quickly see where intervention is needed.

1. Key Sections

Dashboard summary showing overall health, open/overdue/done work, and workspace health.

Section	How to read it
Health Score	A system-computed overall delivery-health indicator. Read the status label together with the underlying open, overdue, and done numbers.
Open / Overdue / Done	Shows the volume of work still open, past due, and completed.
Workspaces / Projects / Users	Shows the scale of the environment being monitored.
Overdue vs Open	Shows what share of open work is already overdue. A high percentage needs immediate review.
Workspace Health	Compares workspaces using done, open, overdue, unassigned, and risk indicators.
Active Users — DAU / WAU / MAU	Shows users active today, this week, and this month. Use it to understand participation trends.

2. Task-Hygiene Indicators

Dashboard task-hygiene indicators and active-user measures.

Indicator	Simple meaning
Stale Task Rate	Open work that has not been updated recently based on the system-defined stale threshold. High values usually mean work is not being maintained or progressed visibly.
Orphaned Task Rate	Tasks with missing or incomplete ownership/assignment signals based on the platform definition.
Ghost Task Rate	A system-defined signal for tasks that exist but show little or no meaningful progression. Use it as an investigation flag rather than a final judgement.
Bottleneck Index	A system-defined congestion indicator. When elevated, look for concentrated overdue work, approvals, or work waiting on the same people/roles.

3. How to Infer

High active-user counts + high overdue work: people are using the platform, but prioritisation or completion hygiene needs attention.

Low active-user counts + rising stale work: adoption and work visibility may both be weak.

One workspace much worse than others: review ownership, due dates, capacity, and blockers in that workspace first.

A healthy dashboard should show not only activity, but also controlled overdue work and regular completion.

4. Do and Don’t

Do	Don’t
Review the highest-risk workspace and overdue categories first.	Do not focus only on login/activity counts.
Correct owners, dates, statuses, and blocked work at source.	Do not leave obsolete or completed tasks open.
Use trends to see whether health is improving week on week.	Do not treat one snapshot as the full performance story.

Get Started

User Guides

Video Library

Glossary

1. Key Sections

2. Task-Hygiene Indicators

3. How to Infer

4. Do and Don’t

​1. Key Sections

​2. Task-Hygiene Indicators

​3. How to Infer

​4. Do and Don’t

​Related Guides

1. Key Sections

2. Task-Hygiene Indicators

3. How to Infer

4. Do and Don’t

Related Guides