Position Analytics looks at work by role/position instead of by individual person. It helps managers understand staffing, vacancies, reporting relationships, and whether certain roles are carrying too much overdue or approval work.
1. How to Read the Page
Position Analytics showing staffing and workload by role/position.
2. How to Infer
- Vacant position + meaningful workload: work may be falling onto other roles or remaining unattended.
- Filled position + consistently high overdue work: check workload, process design, or whether responsibilities are too broad.
- Large approval queues concentrated in one position: the role may be a governance bottleneck.
- Repeated overload in the same position is a structural signal; do not treat it only as an individual-user issue.
3. Do and Don’t
For how positions themselves are configured, see Setting Up Your
Organisation
Structure.